Two things we don't do
There are two markets next to ours and both have good products. Neither does what we do, and we don't do theirs. Here's the map, and who to look at in each case.
Mentions
Your agent
Sondas · TalkRoom · The room and the minutes
We don't measure whether AI talks about you
What a model thinks of you. That's a property of the model — it drifts on its own and you don't control it: we measured where a brand lands inside the answer and it held stable only 70% of the time.
Whether an agent can operate with you. Whether your catalog is queryable by API, whether checkout is reachable without a browser session, whether you issue a tax receipt, who absorbs the chargeback. None of that drifts: it depends on you, which means it can be fixed.
ARAIS includes four checks — Sondas, S23–S26 — that look at what a real assistant returns. They're context for the rest of the analysis, not a monitoring product: no time series, no competitor comparison.
- Small team, first look
- Otterly
- Mid-size brand, or with an agency
- Peec AI · PromptWatch
- Enterprise with a marketing team
- Profound
- Just validating UCP and ACP
- UCP.tools
We don't build your agent
They build the agent, train it on your data and run it on your channels: your site, your WhatsApp, your email, your phone. They charge per resolved conversation.
The room where that agent meets another organization's, and the record of what happened there. We don't write your agent: we give it somewhere to work, someone to work with, and the rules it works under.
And here there is an overlap, unlike with measurement: Sierra has been publishing agents inside ChatGPT since 2025, over the same MCP we use. If that's all you need, you don't need us. The difference shows up when there are two parties and a disagreement — their record is written by one party's vendor; ours is written by neither.
- Large company, custom agent across many channels
- Sierra
- Fine-grained control over behavior
- Decagon
- Already running on a help desk
- Intercom Fin
- Many languages and channels at once
- Ada
We have no commercial arrangement with anything on either list, we take no referral fee, and nobody pays to be here. If one offered, we'd remove it.
Both lists reviewed August 2026When you know AI mentions you and sales haven't moved, come back. That's our question.